Privacy Policy

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Last updated: 16/3/2025

1. Introduction Welcome to SuperTeam.diy. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI software service.

2. Information We Collect
We collect the following personal information when you sign up for our services:
  • Name
  • Email address
  • Company name
  • Password (stored in encrypted form)

3. How We Collect Information
We collect your personal information directly from you when you:
  • Complete our website signup form
  • Create an account with us
  • Use our services

4. How We Use Your Information
We use your personal information for the following purposes:
  • To process and manage your orders
  • To provide customer support
  • To communicate with you about your account or our services
  • To improve our services

5. Sharing Your Information
We do not share your personal information with any third parties except as required by law.

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • Encryption of all sensitive data while stored in our systems
  • Secure password hashing
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon your request to delete your data, we will remove all your personal information from our systems within 3 days of receiving the request.

8. Cookies and Tracking Technologies
We use Google Analytics to collect information about how you interact with our website. This helps us improve our services and your experience. These third-party services may use cookies, web beacons, and other tracking technologies to collect information about your use of our website.

9. Children's Privacy
Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

10. Your Privacy Rights
European Economic Area (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
  • Right to access: You can request copies of your personal data.
  • Right to rectification: You can request that we correct inaccurate information.
  • Right to erasure: You can request that we delete your personal data.
  • Right to restrict processing: You can request that we restrict the processing of your data.
  • Right to data portability: You can request a copy of your data in a machine-readable format.
  • Right to object: You can object to our processing of your personal data.
  • Rights related to automated decision-making: You can request human intervention in automated decisions.

To exercise these rights, please contact us at [email protected].

California (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
  • Right to know: You can request information about the personal information we collect, use, disclose, and sell.
  • Right to delete: You can request deletion of your personal information.
  • Right to opt-out: You can opt-out of the sale of your personal information (note: we do not sell your personal information).
  • Right to non-discrimination: We will not discriminate against you for exercising your rights.
  • Right to limit use of sensitive personal information: You can limit the use of sensitive personal information.
  • Right to correct: You can request correction of inaccurate personal information.

To exercise these rights, please contact us at [email protected].

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

[email protected]

13. Applicable Law
This Privacy Policy shall be governed by and construed in accordance with applicable privacy laws and regulations.